First Global Data Corp. is a Financial Services Technology Company that has developed world class industry leading technology which has allowed this company to deliver a multitude of secure financial services. We offer a high performance, fast, flexible and empowered culture where employees: Embrace change and initiate opportunity; Have a passion for growth; and Have the courage to innovate.



    This position will interact closely with the Chief Revenue Officer to formulate and implement strategies required for the achievement of transaction, revenue, retail locations/merchant processors/agents / actual users, expense and service objectives.

    The Director of Sales will be managing the Sales organization or a particular region/states to ensure the flawless execution of the sales process, from the prospecting stage to the contract closure, working with the various departments involved.  This individual will be responsible for data collection and analysis, participating in the preparation of sales briefings, analyzing and interpreting data to support the identification of business and sales opportunities. This individual will work directly with Sales, Operations, Finance and with other departments on research projects and in the management of the Sales process. The position requires to lead a team of Business Development Officers and to manage direct reporting lines.



    • Increase Sales and Business Development
    • The position will have responsibility for generating sales revenues in line with the business strategy across the licensed States, focusing on the Financial Services sector and Public Services sectors in a number of key States, Regions and globally.
    • The Sales Director will be developing and optimizing these relationships, building sales and marketing strategies with these organizations.
    • Identifying sales opportunities in banks, consumer finance businesses, credit card issuers, insurance companies, and other financial services organizations, and governmental and other public sector organizations in line with the business strategy and for developing and executing contractual relationships with those organizations, with follow through to live processing relationships.
    • The role centers on the analysis and synthesis of relevant market factors affecting First Global Data Corp’s competitiveness in the marketplace. This position will identify and interpret business needs and make strategic recommendations; implement research plans and detail research analysis specifications. Lead analysis of internal business databases for research-related strategic development and recommendations. Conduct internal presentations and training sessions based on market research data and results.
    • Work directly with the Chief Revenue Officer to attain and exceed the monthly and annual goals of the Company.
    • Achieve the assigned targets in terms of retail locations/agents/merchant processor, actual users, revenue and profits.
    • Work directly with the Chief Revenue Officer to expand immediately within the Hispanic, Filipino, Indian and Chinese corridors.
    • Lead, recruit, train, evaluate, mentor and motivate Business Development Officers.
    • Gather data/information on prospects
    • Carry out appropriate analysis of the data to support the sales pitch
    • Maintain Sales funnel pipeline and prospects database
    • Collect and gather the relevant information on market trends, opportunities, and threats (i.e. competition, migration trends, and industry)



    • Degree or equivalent experience in Business, Sales and/or Sales/Marketing.
    • 5-10 years experience years in senior-level finance/business intelligence/marketing/ communications or related field of business development activity in the payments space, particularly in the merchant acquiring arena.
    • A track record of success in building transactional-based revenues from clients in the Financial Services and/or Public Services sectors.
    • Experience of doing business across Canada and the US.
    • Ability to lead, train, motivate, and manage teams of highly charged Business Development Officers.
    • Ability to select, recruit and onboard the right talents for Business Development Officer positions.
    • Ability to identify and recommend new viable payment sector and revenue opportunities
    • Ability to influence and impact collaborative results
    • Conceptual and practical ability to design, implement, and drive results
    • Proven negotiation skills at Middle / Senior Management level
    • Proven ability to balance fact-based strategic thinking and tactical execution
    • Strongly self-motivated and self-disciplined
    • Proven ability to build strong business relationships and networks
    • Ability to manage and meet deadlines and work independently
    • Experience in working in a cross-cultural environment is a plus.
    • Strong proficiency with MS Office Suite especially MS Excel and MS Access is required
    • Ideally, the candidate will have fluency in at least one foreign language in addition to English
    • Experience in relationship management. Strong interpersonal skills. Ability to influence and negotiate with internal and external customers.
    • Ability to travel (expected 80%)


    First Global Data (“TSX: FGD-V” or “First Global”) is an international payments company whose services are designed primarily for the unbanked markets. Our two lines of businesses are Mobile Payments and Cross Border Payments.

    FGD believes that the best way to measure our success is through our offering to the customer. To make this happen, Product Solutions Specialists on our team are the drivers for product strategy; they pay attention to every minor detail that impacts our consumers. They are the catalysts of all that we stand for, which is to build trust and to deliver the best experience for our users. So if you are a highly driven innovative individual with passion, skills, and ability to deliver under tight time-frames, you are the right fit for our team!


    • You will have end-to-end product ownership of multiple parts of First Global’s products, responsible for setting the strategy, researching and deeply understanding customer needs, defining and prioritizing your road-map, and delivering the product to the marketplace.
    • You will own business outcomes and be responsible for meeting corporate targets and KPI’s by improving the product experiences.
    • You will partner with the business analyst(s) to collect data and analyze results to identify and act on opportunities to optimize the First Global Money app.
    • You will be a critical thought leader and execution partner in shaping the overall product strategy and roadmap of the app.
    • Understanding and analyzing user needs
    • Maintaining a deep understanding of the competitive landscape and trends
    • Defining features through detailed specifications, user stories and wireframes
    • Maintaining timelines and keeping all stakeholders updated
    • Defining success metrics and analyzing product performance
    • Responsible for Product Lifecycle from Concept to Deployment including flow charts, features, scripting, etc.
    • Take end-to-end ownership of the product line, identify market requirements, define the product vision, create preliminary design concepts and drive the implementation of the overall product roadmap.
    • Improve Customer perception and product-wise market share, good understanding of technical and market feasibility of the product. Product vision, business understanding, and customer passion that inspires all levels of the organization
    • Creating and managing global product roadmaps, balancing prioritization and constraints while ensuring excellent execution of the product lifecycle process from concept to post-launch
    • Collaborating across all functions, from Developers, Marketing, Operations, Business Helping your teams move forward swiftly and effectively by removing roadblocks and through rigor, speed and transparency in decision-making
    • Identifying and evaluating new opportunities based on customer research, industry trends and best practices, competitive understanding/analysis, and corporate strategy
    • Skill and passion for continually assessing customer needs through a wide variety of methodologies including interpreting UX usability research, written feedback from consumers (e.g. app store reviews), and synthesizing customer service feedback
    • Ability to identify opportunities in the organization around you (process, people, etc.) and drive change to improve.
    • Other

    Desired Skills

    • Passionate about building world class products on the web / mobile
    • Work experience in the internet / e-commerce industry is preferred
    • A healthy appetite to continually learn, grow, and challenge yourself and your colleagues


    • 1-3 years of work experience
    • Deep passion for building mobile products
    • Well-versed with CSS, HTML 5
    • Highly proficient with jQuery, Angular, JavaScript
    • Excellent skills with CSS/SASS/JADE
    • Strong knowledge of UX process and development processes
    • Uncanny product sense on how to marry technology and design to solve user needs in a practical manner
    • Excellent problem solving and analytical skills combined with a strong business and technical acumen
    • Bias for action and can break down complex problems into steps that help drive product development
    • Good oral and written communication skills
    • Preferred Background: UI design background, Internet product company, mobile product company

    Job Type: Full-time


    • UX Design and/or Front-End Development: 2 years (Preferred)

  • Job Summary

    We are looking for a PHP developer who is dedicated to his craft, writes code that is proud of and can hit the ground running. We need you to write beautiful, fast PHP to a high standard, in a timely and scalable way that improves the code-base of our products in meaningful ways.

    You will be a part of a creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.


    • A developer who utilizes PHPadvanced server-side programming language to design, code, or maintain web applications is a PHPDevelopers use PHP to do front-end and back-end web development. They also have comprehensive technical knowledge of other programming and computer technologies. This allows them to be able to integrate their applications with other systems and software. PHPmeans PHPHypertext Processors that is used to handle (HTML) documents or other websites. Developer may work in computer labs or offices, spending long hours at their desks coding, testing, and implementing. PHPdevelopers make good wages and receive benefits when employed to companies. They often work as freelance programmers as well. The responsibilities of a PHPinclude:
    • Produce detailed specifications
    • Write “clean”, well designed code
    • Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
    • Contribute in all phases of the development lifecycle
    • Follow industry best practices
    • Develop and deploy new features to facilitate related procedures and tools if necessary
    • Documenting technical specifications
    • Testing for application bugs
    • Writing programming code
    • Designing the application according to specifications
    • Coordinating with designers, administrators, and other programmers
    • Prioritizing tasksand daily activities
    • Organizing projects



    • 5+ years of software development experience in PHP
    • Understanding of open source projects like git, codeingniter, Laraval, HMVC, eft, Rest
    • Excellent knowledge of OOP in PHP with MySql
    • Demonstrable knowledge of web technologies including HTML, CSS, Javascript, JQuery etc
    • Well-versed with Java, Python, C++ or C#, iOS and android
    • Good knowledge of relational databases, version control tools and of developing web services
    • Experience in common third-party APIs
    • Experience managing huge volume of transactions (ex. ecommerce, game, etc.)
    • Data science expertise
    • Passion for best design and coding practices and a desire to develop new bold ideas
    • Excellent programming, debugging, and implementation skills
    • Team work capabilities
    • Positive outlook
    • Flexibility and dependability
    • Innovative
    • Effective communication strategies
    • Good graphical knowledge and expertise
    • Adaptability
    • Technical knowledgeand comprehension of web protocols


    Prior experience in web development is also valuable. For freelance jobs, PHPprofessionals should have samples or examples of their work.

    Job Type: Full-time

    Experience: PHP: 2 years (Preferred)

  • Location: Los Angeles, California

    Compensation: Commensurate upon experience

    Starting Date: As soon as possible


    Our company, First Global Money Inc. has an exciting career opportunity as a Division Controller. This position provides significant contributions to the development, implementation and enforcement of policies, procedures, and programs designed to minimize potential money laundering and financial risks by ensuring that our company works within the established strategies of the Finance Department as well as to ensure regulatory compliance with respect to financial reporting.

    The Division Controller will be responsible for providing leadership and coordination of company accounting and financial planning, and budget management functions. As well, they will ensure company accounting procedures conform to generally accepted accounting principles and that statutory and regulatory filings are complete, accurate and timely for the company and any associated subsidiary or affiliated companies.



    • Compile and analyze financial information to prepare reports for management.
    • Ensure compliance with local, state, and federal reporting requirements and regulations.
    • Ensure timely preparation and filing of tax returns and reports to IRS and state tax authorities.
    • Coordinating with Regulators with respect to financial information requests and submissions.
    • Manage all Accounts Receivable and ensure collections for all outstanding balances.
    • Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
    • Monitor and review accounting and related system reports for accuracy and completeness.
    • Prepare and review budget, revenue, expense, payroll entries, invoices, and other accounting documents.
    • Prepare and present financial statements in accordance with GAAP and apply appropriate accounting standards for major financial transactions such as business combinations and foreign currency transactions.
    • Analyze revenue and expenditure trends and recommend appropriate budget levels, and ensure expenditure control.
    • Assess information system needs of the finance department and recommend, develop and maintain financial databases, computer software systems and manual filing systems.
    • Supervise the input and handling of financial data and reports for the company’s automated financial systems.
    • Managing foreign exchange and currency management.
    • Interact with internal and external auditors and state and federal regulators in completing audits.
    • Direct and coordinate all company accounting and reporting functions, financial planning and budget management functions.
    • Direct and ensure completion of month end, quarterly, year end consolidated financial statements.
    • Recommend benchmarks for measuring the financial and operating performance of divisions and departments.
    • Monitor and analyze monthly operating results against budget and forecast.
    • Manage the preparation of financial outlooks and financial forecasts.
    • Work with department managers and corporate staff to develop business plans for the company.
    • Participate in establishing and implementing short- and long-range departmental goals, objectives, policies, and operating procedures.
    • Other duties as assigned.



    • US CPA required
    • 3-5 years of financial reporting experience
    • Knowledge of Financial and Tax Compliance
    • Experience of working with Sage 300 or a Tier 1 ER
    • Very strong Excel skills
    • Preferable business experience in FinTech, Financial Services, Money Remittances or Banking industry
    • Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. Ability to participate in and facilitate group meetings
    • Experience with foreign currency management
    • Experience in a regulatory reporting environment
    • Ability to analyze financial data and prepare financial reports, statements and projections. Working knowledge of short and long-term budgeting and forecasting and rolling budgets
    • Professional written, verbal, interpersonal and presentation skills
    • Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects
    • Ability to participate in and facilitate group meetings
    • IFRS knowledge and experience an asset
    • Willingness to work a flexible schedule as needed


    About First Global Money Inc:

    First Global Money Inc. is a leader in the Financial Services technology sector with current and future in demand consumer products and services. Specializing in International Money Remittance, Mobile Payments and Mobile Banking Technology; First Global Money Inc. enables our mobile carrier and banking partners with leading edge technology services to drive incremental revenue streams.

    First Global Money Inc. currently has connectivity to 44 countries worldwide, and continues to aggressively expand. Our international presence includes a payout network in excess of 54,000 locations which includes strong relationships with banks, telecommunication providers, and non-banking organizations.

    We thank all applicants for applying for this position, unfortunately only those selected will be directly contacted by our Human Resources Department.



    Please send your resume to: for further consideration.

  • Job Description

    • Transaction Monitoring
    • Licensing Oversight


    Reporting Supervisor:

    The Compliance Specialist will provide support to the Compliance and Risk Management Officer in the delivery of the objectives of the Compliance Department.


    Main Role:

    The Compliance Specialist role is a critical function in the Compliance Department as the main role is to assist the compliance officer by monitoring transactions to determine, based on the Company’s policies and procedures to ensure that all required documentation is provided by the customers and ensuring that the watch lists screening is performed on all customer transactions. This role also involves oversight of existing State licenses to conduct money transmission and/or MSB services. The Compliance Specialist also assists by managing the implementation of new services, existing License, and regulatory filing with the federal agencies.


    Roles and Responsibilities

    Transaction Monitoring

    This role is responsible for performing daily transaction monitoring to avoid, deter and detect any suspicious transaction or activity. The role also includes, but is not limited to the detailed monitoring of all transactions to ensure that all requirements are met, as well as the generation and analysis of reports with regards to identifying suspicious transactions or patterns. This function is performed daily to ensure full compliance with the Proceeds of Crime (Money Laundering) and Terrorist Financing Regulations (PCMLTFR)and Guidelines.

    • Review potential OFAC/OSFI/UN/EU matches of customers’ names to ensure transactions do not involve an SDN blocked person or entity, a prohibited transaction, or a sanctioned country without transactional documents.
    • Maintain logs of the possible OFAC/OSFI/UN/EU hits with the proper documentation provided by the customers.
    • Review transactions which have met or exceeded the Company’s thresholds and ensure that the required supporting documents are provided and kept on record.
    • Maintain logs with all the recordkeeping information provided by the customers.
    • Support the transaction review function by ensuring that all transactions are released from compliance hold once the compliance checks have been conducted and the transactions are fully compliant with the Canada Proceeds of Crime (Money Laundering) and Terrorist Financing Act.
    • Conduct high level, enhanced due diligence on transactions and support regulatory filings (e.g. STR, LCTR’s) to ensure all submissions are made by the specified deadlines and that all the information is complete and accurate.


    Licensing Oversight

    This role is responsible for assisting the Compliance Specialist on the filing of the required regulatory reports. The role also includes, but is not limited to the coordination with the different state and Federal agencies and Secretary of States the status and management of the current licenses.

    • Submit all required reports (e.g. Monthly/quarterly Reports, License Renewals, etc.)
    • Assist with managing the existing license
    • Assist on the filing of new and/or terminated agent reports as required (e.g. Monthly, quarterly basis and/or, at the License Renewal, etc.)
    • Assist on reporting all new/terminated agents as required
    • Assist with requests for submissions from auditors, regulators, or other relevant parties and ensure timely delivery of the items requested.
    • Assist on performing research and gathering data to complete ongoing reports to federal regulators.
    • Ongoing monitoring of the Company’s registration/status
    • Assist with putting together presentation packages for the banks and/or potential partners.
    • Any other duties assigned or requested from time to time.
    • Be the point person for all AML regulatory audits conducted and ensure that all audit recommendations have been implemented prior to their deadline.
    • Conduct ongoing anti-money laundering compliance reviews by planning the approach, conducting assessments, reporting on results and making recommendations.
    • Coordinate Agents on-site visits, data reporting and review, and other monitoring activities.
    • Maintain expert awareness of anti-money laundering requirements, internal controls, and operating policies/procedures.
    • Assist with and/or develop work plans to support anti-money laundering compliance reviews.
    • Assist with the development and updating of required policies, procedures, and internal control manuals.
    • Develop, implement, and track AML training across the company.
    • Assist in the development and delivery of training and/or education strategies to address identified deficiencies.
    • Perform other responsibilities within the Company as required.


    Skills & Qualifications

    • Minimum 3 years’ experience in a financial services environment with exposure to regulatory compliance
    • experience working with external business partners to implement new projects and initiatives
    • Demonstrated ability to interpret and apply legislation, internal controls, policies and procedures.
    • Comprehensive understanding of the federal Proceeds of Crime (Money Laundering) and Terrorist Financing Act, FINTRAC reporting requirements and Canada’s anti-money laundering regulatory regime.
    • A team player with the ability to work independently, be organized, manage time/ priorities and deliver quality work within required deadlines.
    • Excellent verbal and written communication skills with strong attention to detail.
    • An agile individual with strong problem-solving skills and the ability to function effectively in challenging and ambiguous situations.
    • Strong attention to detail, problem-solving skills, and analytical skills
    • Ability to work quickly and accurately, with the flexibility to deal with priorities
    • Exposure to handling complaints considered an asset
    • Knowledge and demonstrated experience in the use of computer databases, office technologies and computer programs



    Please send your resume to: for further consideration.

  • Reports to: President & CEO

    Available to start: As soon as possible

    Compensation: Competitive and commensurate upon experience



    The role is focused on personnel development, fostering and facilitating a culture and environment of continual learning and skill development, and providing support and direction to IT and Development staff at all levels with the ultimate goal of developing a world-class center of IT excellence. Delivering on all business-critical initiatives, jointly sharing in the success of the business and helping drive and execute the strategic direction of the engineering department will round out this role.

    • Directly manage, lead and coach First Global’s IT team.
    • Drive the direction of the IT department as a whole and lead by example.
    • Coordinate with the HR Manager to create and implement staffing strategies and plans in line with department/business needs.
    • Develop and facilitate training activities and resources.
    • Foster a culture of learning and innovation, leading by example.
    • Drive for high-quality results and push for excellence and continuous improvement at all levels.
    • Oversee the different stages of the development process with a focus on quality and process execution.
    • Provide expertise and direction (where needed) to update and/or facilitate effective process implementation.
    • Continually monitor and review development process and in coordination with the Global IT team to enhance and refine for better outcomes.


    Reinforces the use of, and can contribute to, the following activities:

    • Understand project requirements through kickoff and sprint start meetings, formal and informal communications.
    • Design and code high quality software.
    • Perform code reviews for Managers (where needed) and provide relevant feedback or coaching.
    • Interface with senior-level management and other key stakeholders, particularly when there are issues or technical difficulties.
    • Propose, elect and implement strategic initiatives in line with company goals.
    • Improve and refine IT processes and their efficiencies.
    • Take ownership of product direction, architecture and high-level design.



    • Bachelor’s degree or higher in a technical or scientific field. Software engineering, computer science, or electrical engineering preferred.
    • Must have worked as manager of managers at a prior technology company. (e.g. CTO, Dir/VP Engineering, CEO/Founder)
    • Must have experience developing and leading IT personnel.
    • Must have demonstrated 10+ years of technical experience, and 5-7+ years of progressive management responsibility.
    • Strong understanding of modern development technologies.



    • Experience in building mobile products and scalable platforms.
    • Has spoken at conferences on technical or managerial topics.



    • Very strong interpersonal and communication skills.
    • Must be an excellent listener.
    • Must be analytical, adept to problem solving, and have strong attention to detail.
    • Proven record of solving high-level IT and business problems.
    • Has demonstrated experience in building efficient IT teams or departments
    • Bring tested methodologies and tools supporting iterative, agile development and testing.
    • Has experience organizing and delivering on multiple projects, under dynamic and fast changing environments.
    • Should have experience with managing collaborative efforts by distributed development teams in multiple time zones.
    • Has proven ability to grow an engineering team through both internal nurturing and external recruitment.
    • Has demonstrated ability to drive and contribute to product direction, architecture and high-level design.
    • Strong ability to nurture and grow talent.
    • Proven techniques of motivating and inspiring individuals and teams.
    • Strong ability to drive decisions to closure, as well as track their implementations.
    • Willing to travel domestically and internationally as needed.


    About First Global Money Inc:

    First Global Money Inc. is a leader in the Financial Services technology sector with current and future in demand consumer products and services. Specializing in International Money Remittance, Mobile Payments and Mobile Banking Technology; First Global Money Inc. enables our mobile carrier and banking partners with leading edge technology services to drive incremental revenue streams.

    First Global Money Inc. currently has connectivity to 44 countries worldwide, and continues to aggressively expand. Our international presence includes a payout network in excess of 54,000 locations which includes strong relationships with banks, telecommunication providers, and non-banking organizations.

    We thank all applicants for applying for this position, unfortunately only those selected will be directly contacted by our Human Resources Department.



    Please send your resume to: for further consideration.

  • Division/Department: Finance

    Report To: President & C.E.O


    Job Description Overview

    First Global Data Corp. is currently looking for a C.F.O. to join our global executive team. The C.F.O. will play a number of significant roles within the Company which are essential in providing a strong financial foundation for our growing business. First and foremost, the C.F.O. will be responsible for bringing important financial controls to a company to ensure full compliance with and adherence to regulatory standards. Those controls include but are not limited to the effective management of cash flow and overhead expenses, developing effective controls that provide oversight against fraudulent activities, and ensuring the utmost professional standards in corporate accounting, finance, quality control and reporting for the Company. The C.F.O. is a key member of the management team within First Global Data Corp. Because of his/her expert financial acumen and general business knowledge, a strong C.F.O. will help the C.E.O. and other top executives make the tangible connection between the Company’s operations and its financial performance.



    • Create, coordinate, and evaluate the financial programs and supporting information systems of the company to include budgeting, tax planning, real estate, and conservation of assets.
    • Approve and coordinate changes and improvements in automated financial and management information systems for the company.
    • Ensure compliance with local, state, and federal regulatory and reporting requirements.
    • Oversee the approval and processing of revenue, expenditure, and position control documents, department budgets, salary updates, ledger, and account maintenance and data entry.
    • Coordinate the preparation of financial statements, financial reports, special analyses, and information reports.
    • Develop and implement finance, accounting, billing, and auditing procedures.
    • Establish and maintain appropriate internal control safeguards.
    • Interact with other managers to provide consultative support to planning initiatives through financial and management information analyses, reports, and recommendations.
    • Ensure records systems are maintained in accordance with generally accepted auditing and IFRS standards.
    • Develop and direct the implementation of strategic business and/or operational plans, projects, programs, and systems.
    • Assist in obtaining the necessary licenses and insurance required for the business.
    • Analyze cash flow, cost controls, and expenses to guide business leaders. Analyze financial statements to pinpoint potential weak areas.
    • Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
    • Serve on planning and policy-making committees.
    • Oversee financial management of foreign operations to include developing financial and budget policies and procedures.
    • Prepare Quarterly and Annual Financial Statements of the standard expected of Canadian and U.S. public companies, and license money services businesses.
    • Lead the Company’s annual audit and work closely with external financial auditors.
    • Read internal financial audit of the company’s subsidiaries.
    • Consolidate financials from internationally located subsidiaries.
    • Prepare annual forecasts and budgets and measure actual versus projected on a minimum monthly basis or as otherwise required.
    • Be accountable to the C.E.O. and as directed by the C.E.O., the Company’s Board of Directors and its shareholders.
    • Travel with and assist C.E.O. in financing and merger and acquisition activity.
    • Other duties as assigned.



    • Represent the company externally to media, government agencies, funding agencies, and the general public.
    • Recruit, train, supervise, and evaluate department staff.



    • U.S. CPA and Canada CPA designation a requirement.
    • Experience in strategic planning and execution. Knowledge of contracting, negotiating, and change management. Knowledge of finance, accounting, budgeting, and cost control principles including IFRS Generally Accepted Accounting Principles. Knowledge of automated financial and accounting reporting systems. Knowledge of federal and state financial regulations. Ability to analyze financial data and prepare financial reports, statements, and projections.
    • Excellent knowledge of data analysis and forecasting methods.
    • High level of integrity and dependability with a strong sense of urgency and results-orientation.
    • Work requires professional written and verbal communication and interpersonal skills. Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. Ability to participate in and facilitate group meetings.
    • Exceptional leadership, communication and presentation skills.
    • This is normally acquired through a combination of the completion of a Master’s Degree in Finance or Accounting, ten years of experience in a senior-level finance or accounting position, and a CPA.
    • Work requires willingness to work a flexible schedule and to travel domestically and internationally.
    • Ability to effectively manage team members located in different



    Please send your resume to: for further consideration.


    The BDO has overall responsibility for the expansion of the ground level business and network in Canada, the United States, and other countries as appointed; driving the transactions, no. of retail locations/agents/merchant processors, revenues and no. of actual users. Also for the overall sales and marketing activities required as they pertain to the business verticals and the network. The BDO will be required to coordinate and synchronize activities with the service, operations, marketing, and compliance departments to ensure the success of the company’s business objectives.  This role reports directly to the Sales Director of his / her region.



    Responsible for managing and growing business volumes as follows:

    • All corridors from Canada, the U.S.A. and other countries and/or regions assigned by the Company.
    • Assigned targets in terms of nos of retail locations/agents/merchant processors, transactions, revenues, no. of actual users and cross-selling of his / her products and services which the company offers.
    • Continuously promote the First Global Money brand in a positive, professional fashion to all relevant external parties.\



    1. The position is responsible for all business activities generated for all the business offerings in the assigned territory and areas.
      1. Signing, installing, training and maintaining a network of retail location/merchant processor/agent base large enough to achieve the targets/objectives
      2. Implement promotions/incentives
      3. Implement Consumer / User  promotions / incentives
      4. POS materials and merchandising
      5. Sales marketing efforts/events on an ad hoc basis
      6. Collection and/or analysis of competitive and demographic information needed to optimize company’s efforts
      7. Pricing recommendations to ensure company’s offering stays competitive
      8. Implement and promote new products sold through retail locations (bill payment, phone top up, etc.).
      9. Assist company in recruiting the necessary support staff to develop business lines (support, marketing, compliance, service) if required
    2. The BDO is responsible for the global growth of the company’s business lines from Canada, the U.S.A., and other countries as determined by the company. This will include liaising with all company departments to ensure key partnerships are developed and also providing feedback – if needed, to ensure competitive pricing is in place for ultimate corporate profitability.


    Qualifications, Experience & Skills:

    • Proven track record in sales, account management, and business development role gained at a similar level of seniority.  Some experience gained within a retail financial/payment services/money transfer business would be highly advantageous.  Previous work experience within a designated region is strongly preferred.
    • Demonstrated ability to operate at both a strategic and operational level, to include the experience of writing sales plans and proposals. Should have previous budgetary management experience.
    • Commercial acumen – able to work with key business partners to maximise business capacity for all parties.
    • Strong presentation, communication and negotiating skills – able to influence and persuade in decision-making processes.
    • Excellent organizational and project management skills – proven experience managing multiple priorities on a regional and/or national basis in a fast-paced environment.  Strong attention to detail is essential.
    • Excellent problem-solving skills – able to effectively and proactively work to identify key issues, the root cause(s) and identify appropriate solutions and/or facilitate resolution through working with the relevant parties.
    • Able to work with minimum supervision and to make effective and appropriate decisions independently.
    • Demonstrate high levels of self-motivation, enthusiasm, and initiative.
    • Ability to work for a fast-paced company while maintaining the utmost composure and professionalism at all times.
    • Computer literate – able to use Microsoft suite of packages and operating systems.
    • Able to commit to and demonstrate the Corporate Values: Respect, Courage, Passion, Integrity, and Teamwork.

  • POSITION TYPE: Full Time

    REPORTING TO: Agent Supervisor



    The Agent Support Representative’s role is responsible for handling, organizing and directing day to day duties and issue resolution; ensuring exceptional service is provided to to warranty business functions as required. Performs a variety of agent support tasks and provide support to Implementation and Marketing departments. Accountable for entire process from receipt of any request and or complaint of authorized agents, to resolution and closure. Tasks require coordination with other departments and authorized agents. Works under general supervision and assists on all aspects of agent on-boarding, maintenance and termination process are followed in keeping with established company policies and procedures. The main responsibilities of Agent Support, is to educate and guide FGMI authorized agents on company policies and procedures. The Agent Support monitors the performance of FGMI authorized agents and ensures that the agents are getting the required level of support for the Company’s business.



    • Provide quality service and support to our Agents
    • Support the Implementation and Marketing departments
    • Second review all prospective agent applications to ensure that the company’s approval criteria are met; this include but not limited to credit checks, criminal background checks, AML watch list checks and checks with previous engagement with the company
    • Communicate to the Sales Representatives with regards to the accuracy and completeness of a prospective agent application
    • Prepare the agent application file as per the company’s approved configuration
    • Answer calls and responds to emails as necessary
    • Identify and escalate priority issues
    • Resolve inquires with a professional, pleasant, efficient and empathetic demeanor
    • Follow up agents calls where necessary in order to support our agents
    • Document all call information according to standard operating procedures
    • Complete call logs
    • Monitor agents performance as daily basis to ensure that company’s goals are met
    • Provide system training to our web agents when is required
    • Attending, following up and resolving agents complaints and questions.
    • Practicing and ensuring compliance with all of the Company’s policies and procedures.
    • Ask the competitors exchange rate daily to our Agencies
    • Make sure that the company provides competitive exchange rate daily
    • Assist and provide information and documentation for internal and external audits
    • Provide feedback on the efficiency of the agent support process and system
    • Resolve service problems by clarifying the agent’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
    • Maintain agents files records by updating agents information
    • Any other duties assigned


    • Agent Support: 1 year (Required)


    • Spanish (Required)