Licenses
Compliance, Security and Confidentiality

First Global currently holds 21 Money Service state licenses

Enable First Global to process domestic and international payments and financial transactions. First Global applied for licenses to operate in all states and received 7 new licenses in 2014. Approvals for the other states are expected by the end of 2015.

U.S. State Licenses

Consumer Complaint Notice

First Global Money Inc. is licensed and regulated by The New York Department of Financial Services.

How to File a Complaint:

To file a complaint, first contact First Global Money Inc. Listed below are the ways to contact our customer service department.

Phone: First Global Money Inc., Customer Service (877) 793-7171 and/or (800) 675-2270
Mail: First Global Money Inc., Customer Service Department
Attention: Quality Control, 5733 Rickenbacker Road, Commerce, CA 90040

If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to:
Arizona Customers:
Online: http://www.azag.gov/consumer/complaintformintro.html
Hotline: 1-800-352-8431
Telephone Number: 602-542-5763

In Person or U.S. Mail:
Office Of The Attorney General
Consumer Information and Complaints
1275 W. Washington
Phoenix, Arizona 85007-2926


Arkansas Customers:
Online: http://www.securities.arkansas.gov/

Telephone Number: 1-800-981-4429

By mail:
Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201





Delaware Customers:
Delaware Office of State Bank Commissioner
Online: http://banking.delaware.gov/
Telephone Number: 302-739-4235

Florida Customers:
Online: http://www.flofr.com/staticpages/fileacomplaint.htm
Hotline: 1- 800-848-3792
Telephone Number: 850-410-9805

In Person or U.S. Mail:
Consumer Assistance Group
200 E. Gaines Street
Tallahassee, FL 32399-0371

Georgia Customers:
Online: http://consumer.georgia.gov/
Hotline: 1-800-869-1123
Telephone Number: 404-651-8600
In Person or U.S. Mail:
Georgia Governor's Office of Consumer Protection
2 Martin Luther king, Jr. Driver SE, Suite 356
Atlanta, Georgia 30334-9077
First Global Money Inc. is licensed By The Georgia Department of Baking & Finance

Illinois Customers:
Online: http://www.illinoisattorneygeneral.gov/consumers/
Hotline: 1-800-243-0618
Telephone Number: 217-782-1090

In Person or U.S. Mail:
Illinois Attorney General Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
First Global Money Inc. is Licensed By Illinois Department of Finance & Professional Regulation

Idaho Customers:
Online: http://finance.idaho.gov/Complaint.aspx
Hotline: 1-800-432-3545
Telephone Number:208-334-2424

In Person or U.S. Mail:
Office of the Attorney General Consumer Protection Division
954 W. Jefferson, 2nd Floor
P.O. Box 83720
Boise, ID 83720-0010

Iowa Customers:
Iowa Division of Banking
Online: http://www.idob.state.ia.us/
Telephone Number: 515-281-4014

Maine Customers:
The Office of Consumer Credit Regulation is responsible for First Global Money Inc. compliance with state law and you may contact them: Online: http://www.maine.gov/ag/consumer/complaints/index.shtml
Hotline: 1-800-436-2131
Telephone Number: 207-626-8849
In Person or U.S. Mail:
Attorney General's Consumer Information and Mediation Service, 6 State House Station, Augusta, Maine 04333
First Global Money Inc. may charge customer conducting money transmission and charges will be specified in customer transmission receipt.
Minnesota Customers:
Online: http://www.ag.state.mn.us/consumer/complaint.asp
Hotline: 1-800-657-3787
Telephone Number: 651-296-3353
In Person or U.S. Mail: Office of Minnesota Attorney General, 1400 Bremer Tower, 445 Minnesota Street, St. Paul, MN 55101
Voluntary disqualification by customer
You, the customer, are entitled from voluntary disqualify yourself from sending or receiving money transfers, this disqualification last for one year unless you give instructions that it be in effect for a period longer than one year. You, the customer may terminate this disqualification at any time upon written request to First Global Money Inc. at 650 S. Atlantic Blvd., Los Angeles, CA 90022 or by Fax at (800)257-0160.
Click here to download self-disqualification form:
Mississippi Customers:
Online: http://www.ago.state.ms.us/forms/complaint-form/
Hotline: 1-800-281-4418
Telephone Number: 601-359-4230

In Person or U.S. Mail:
Consumer Protection Division Office of the Attorney General
P.O. Box 22947
Jackson, Mississippi 39225-2947

Missouri Customers:
Missouri Division of Finance
Online: http://finance.mo.gov/consumers/consumer_complaint.php
Telephone Number: 573-751-3242

In Person or U.S. Mail:
Missouri Division of Finance
P.O Box 716
Jefferson City, Missouri 65102

Montana Customers:
Online: http://www.doj.mt.gov/consumer/consumercomplaint.asp
Hotline: 1-800-481-6896
Telephone Number: 406-444-4500

In Person or U.S. Mail:
Montana Department of Justice Office of Consumer Protection
2225 11th Ave.
P.O. Box 200151
Helena, MT 59620-0141

Nevada Customers:
Online: http://fid.state.nv.us/complaints.htm
Telephone Number: 702-486-3132

In Person or U.S. Mail:
Office of the Attorney General
555 E. Washington Avenue, Suite #3900
Las Vegas, NV 89101

New Jersey Customers:
Online: http://www.njconsumeraffairs.gov/ocp/
Telephone Number: 973-504-6200

In Person or U.S. Mail:
Division of Consumer Affairs Office of Consumer Protection
Regulated Business Section
P.O. Box 45028
Newark, New Jersey 07101

New Mexico Customers:
Online: http://www.nmag.gov/home/file-a-complaint
Hotline: 1-800-678-1508
Telephone Number: 505-827-6060

In Person or U.S. Mail:
ATTORNEY GENERAL GARY K. KING Procurador General del Estado Gary K. King
Consumer Protection Division/División de Protección al Consumidor
P.O. Drawer 1508, Santa Fe, NM 87504

New York Customers
Online: http://www.ag.ny.gov/
Hotline: 1-800-771-7755
Telephone Number: 212-416-8345
In Person or U.S. Mail:
Attorney General Eric T. Schedeiderman
Office Of The Attorney General Bureau Of Consumer Frauds and Protection
120 Broadway, 3rd Floor
New York, New York 10271-0332
P.O. Box 45028
Newark, New Jersey 07101
First Global Money Inc. is licensed as a Money Transmitter by The New York Department of Financial Services.